EngageBay is a customer engagement and business growth platform designed to help businesses of all sizes grow and retain their customers. It combines CRM, marketing automation, sales automation, helpdesk, and customer success into one platform. The platform offers both Salesforce and Microsoft Dynamics integrations, allowing users to bring data from their internal systems into EngageBay. One of the key differences between EngageBay and Flexie, is the pricing. EngageBay offers users a three-tiered pricing model, while Flexie only offers one flat rate per user. Additionally, Flexie is more CRM focused, whereas EngageBay offers additional services such as helpdesk, marketing automation, and customer success tools. EngageBay also provides users with a Native Mobile App, giving employees the ability to stay connected on the go. Finally, users will find that EngageBay has robust reporting and analytics, giving organizations the ability to quickly understand their data and make better informed business decisions.