Both Keap and EngageBay are CRM and marketing platforms suitable for small businesses. However, there are a few differences between them.
Keap is a comprehensive all-in-one platform that offers features like appointment scheduling, billing and invoicing, and e-commerce integrations. It provides robust automation tools to streamline business processes, and users can leverage campaign builder to create marketing campaigns. Keap also offers a mobile app to manage leads and clients on the go.
On the other hand, EngageBay provides similar functionality with its CRM and marketing automation tools. However, EngageBay offers an additional feature Helpdesk that can manage customer support activities. EngageBay also offers a free plan for a limited number of contacts, which can be useful in case an organization wants to test the waters before investing.
Overall, the choice of CRM and marketing platform depends on business requirements, and any decision should be made after thoroughly evaluating the available options.