Flexie vs Drift

Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.

In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Flexie and Drift. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations

Flexie logo


Pricing: Flexie pricing is a type of pricing model that is designed to maximize customer value and revenue for businesses. It adjusts pricing according to customer behavior and moves up or down in intervals. It is based on a dynamic algorithm that assesses customers’ actions and determines the appropriate price for a certain product or service. Flexie pricing is designed to help companies attract more paying customers and increase their profits by more accurately estimating customer demand and making timely price adjustments.


Drift logo


Pricing: Drift is a customer engagement platform that offers pricing plans for businesses of all sizes. There are three main pricing plans: Free, Pro, and Enterprise. The Free plan includes basic features such as live chat and web forms. The Pro plan offers additional features such as automated triggers, analytics, bots, and access to the Drift Marketplace. The Enterprise plan provides access to advanced features such as system integrations, customizations, and dedicated account management.

Flexie vs Drift Highlights

Flexie is an AI-powered chatbot platform designed to increase customer service productivity and customer satisfaction. It enables businesses to automate conversations, answer customer questions, and provide personalized experiences across multiple channels including SMS, Facebook Messenger, and website chat. Flexie is designed with customer intelligence to serve customer needs better and increase customer loyalty.

Drift, on the other hand, is a conversational marketing platform for brands that want to drive customer engagement. It can be used on webchat platforms, web forms, and email. Drift uses an AI-powered conversation assistant to help customers find answers to questions while providing more personalized experiences. In addition, Drift also offers campaigns and surveys to capture customer feedback and website visitors' preferences. While both Flexie and Drift are AI-powered customer engagement tools, Flexie is focused on customer service productivity while Drift is focused on conversational marketing to engage leads.

Flexie vs Drift Pros

Flexie Pros

  • Easier to use Flexie is a fully-fledged web app that has a user-friendly interface with simple drag-and-drop features that allow users to quickly and easily create new pages and additional content without needing to know any technical skills
  • Increased customization capabilities Flexie allows for more customization than Drift so users can customize forms, emails and content more easily based on their specific needs
  • More powerful automation tools Flexie has more powerful automation tools than Drift so users can automatically trigger actions when certain conditions are met, such as sending out emails or integrating with third-party services
  • Free version Flexie offers a free version with no restrictions on the number of pages that can be built or the types of content that can be added
  • Cheaper than Drift Flexie is more affordable than Drift so users can get more out of their chatbot experience without having to break the bank.

Drift Pros

  • Drift offers a deeper level of engagement with customers, allowing you to access more sales insights in real-time
  • Drift is more intuitive and users-friendly making the sales process simpler
  • By leveraging chatbot technology, Drift saves time and automates the sales process
  • Drift offers more customization when it comes to customizing conversations with each customer
  • Drift makes personalizing exchanges much easier, allowing you to collect more data from customers that can be used to inform marketing strategies
  • Drift acts as a bridge between customers and agents, providing sales staff with more insights about what drives buyers and enables proactive conversations

Flexie vs Drift Cons

Flexie Cons

  • Flexie does not offer pre-built chatbot flows, requiring you to build chatbot conversations from scratch
  • Flexie does not have automated customer segmentation capabilities
  • Flexie does not have built-in customer analytics
  • Flexie does not have built-in customer support features such as FAQs or customer support ticketing
  • Flexie does not offer live chat capabilities
  • Flexie does not have advanced features such as natural language processing and sentiment analysis

Drift Cons

  • Drift lacks the robust feature library of Flexie, making it less versatile for developers
  • Drift does not have a mobile application, meaning less portability for users
  • Drift does not offer an option for team collaboration, unlike Flexie
  • Drift's chatbot building feature is much more basic than Flexie's building blocks
  • Drift does not have an advanced chatbot analytics feature like Flexie, which gives insights into user engagement and performance

Flexie & Drift Hyperise Integrations

Flexie uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Flexie makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Flexie integration diagram
  • First name
  • Last name
  • Phone
  • Business name
  • City
  • Country

Flexie Integration Guide

Drift uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Drift makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Drift integration diagram
  • First name
  • Last name
  • Business name
  • User profile url

Drift Integration Guide

Other Flexie & Drift CRM platform comparisons

Flexie and Drift Frequently Asked Questions

Question: What is Flexie?

Answer: Flexie is a comprehensive cloud-based flexi-time workforce management solution. It helps to optimize scheduling, time tracking and payroll processes within an organization or business. Flexie helps streamline the most time-consuming HR tasks for every team, enabling organizations to be smarter, faster and more productive.

Question: What types of businesses can benefit from Flexie?

Answer: Flexie is designed for any business or organization that is looking to maximize efficiency in their scheduling and time tracking processes. It is particularly beneficial for organizations with a high reliance on people and a need for a more agile approach to managing workforce operations.

Question: What features does Flexie offer?

Answer: Flexie offers a number of features that help organizations manage their workforce more efficiently. These include scheduling and attendance tracking, time tracking and payroll, shift and roster management, leave management, employee scheduling optimization and real-time analytics.

Question: How much does Flexie cost?

Answer: Flexie’s pricing is based on your organizations’ size and utilization frequency. Price plans start from $99 a month/user+. For organizations larger than 20 people, please contact our team for a personalised quotation.

Flexie vs Drift

Question: What is Flexie?

Answer: Flexie CRM software is a product for any size business that offers Workflow Automation tools, enterprise-level support and custom tool customization. Flexie helps streamline your workflow with all the essential features needed to succeed in this competitive market.

Question: How do I add a new user?

Answer: A user is someone who may have a certain level of access to the CRM. You decide the access level each user will have to the CRM and within your company, employees might hold different roles like sales reps or support technicians. By creating a new account for every role you not only delegate tasks but also define how much they are able to see in Flexie’s system. So now we’ll get back into explaining how you can add these users below! Note that this process only works if an admin does it first so as long as there isn’t anything wrong with our employee records then go ahead and follow these steps: First, navigate to Settings at the upper-right corner of the screen and on the drop down menu click Users. Once you’ve clicked User, enter your first name followed by last name. Next set their permission level: are they an admin with full access? Or do they need limited information such as agent status which allows them to log into Flexie CRM but without some administrative privileges? Enter all important details for this user including role within company/group affiliation, phone number(obligatory) username, email address and password when prompted.

Question: How do I create a new group?

Answer: First, go to Settings at the upper-right corner of the page and on the drop-down menu click Groups. Navigate to the top right corner of screen and click New. Write a creative name for your new group you want to create; fill in who will be part of this list (you can add as many users), write an engaging description with details about what people do within it, then hit Save & Close or Apply. The name is required because when we search for groups by scratching our chin trying really hard not to look bored while scrolling down endless options until finally landing on one - if there’s no catchy name I’m going back up looking again...it saves precious time that.

Question: How do I convert a lead into a contact?

Answer: Now, what is the difference between a lead and a contact? A lead is someone you’ve attracted with your marketing campaigns or other means. On the other hand, an existing customer who has already purchased from you would be considered as a contact. Converting leads into contacts helps to build up your company’s reputation in that way too! Lead conversion process can help promote better quality of products for customers by building their trust because they are likely satisfied if they have bought something before. You can convert your leads into contacts and even add a company to the form. To get started, navigate over to the Leads menu option. Once you have selected the lead you want to map over, Contacts fields that match up with what is on this screen will be automatically mapped for an easy import process. If there are any fields left un-mapped or new ones created during import--no worries! You still have time to manually change those before we save it all by clicking Save button at bottom right corner of the page.

Question: How do I import leads, contacts, companies and deals?

Answer: Importing huge volumes of data from external resources to your CRM is one of the best ways to ensure that sales, marketing and other work processes go as smoothly as possible. You can import data stored in databases, spreadsheets or any systems you are using into Flexie with ease so that all relevant information could be available at once for easy access! You first need complete files before importing them because only then will they reflect a true representation. Import now by following these guidelines - make sure the file size doesn’t exceed 50MB, and that it has columns separated by comma delimiters. To import leads, simply go to the Leads page in the top right corner and click Import. Choose a file to upload from your computer or another third-party system (e.g. Dropbox) by clicking on ‘Upload’. You’ll need to make sure that you’re mapping column names correctly as some fields are used for Flexie CRM’s internal purposes like auto-numbering lead records with unique IDs during imports. You can distribute over a specific user and then choose whether to run manual workflows so they don’t have any duplicates after importing new leads!

Question: Can I share a record with another user?

Answer: Flexie CRM is a great way to share information with other users. You can also send emails from the mailbox of another user and see any incoming messages they may have received! You can use Flexie CRM to keep your records close at hand, but still give them out when necessary. Let’s say you want to share a lead with a user or group of users. Here you see all the details related to the deal, and next go ahead in clicking on the Actions button - here is where one can choose between sharing it with an individual person as well as choosing among groups of people who have certain permissions. Now say that we wanted this very moment for instance, just now right at this point-in-time not only by yourself but also together simultaneously with others who enjoy what they do professionally—to be able think about how exciting and worthwhile life would feel if our deals were shared too! Lastly, click Save - and you’ve just shared your deal!

Question: What is Drift?

Answer: Drift is a modern messaging platform that helps companies generate leads, close deals and provide personalized support online. It offers a smart, conversational way to engage with customers using messaging apps like Facebook Messenger, SMS and chat.

Question: How does Drift work?

Answer: Drift uses AI and machine learning to automatically route messages to the right person or team in real-time. It’s designed to be used with web chat, email, messaging apps, and even voice calls. All messages are created and responded to within the same platform.

Question: What are some of the features of Drift?

Answer: Drift offers essential messaging features like auto-responses, ability to schedule conversations, lead routing, and integration with an array of third-party apps. It includes a library of customizable modules for live chat, bots, and direct-to-CRM transfer capabilities. With Drift’s powerful analytics features, teams can monitor engagement, measure team performance, and optimize customer experience.

Question: Can I use Drift on mobile devices?

Answer: Yes. Drift offers a mobile app that works with both iPhones and Android devices. You can manage conversations, send and receive messages on the go, and never miss a conversation with your customers.

Question: What is Drift?

Answer: Drift is the world’s largest conversation platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue, faster. Drift helps businesses scale their teams with artificial intelligence-powered chatbots on a single unified customer engagement solution where people can have fun conversations about anything at any time without feeling pressured into buying something they don’t need or want.

Question: How do I measure the effectiveness of conversational marketing?

Answer: It’s no wonder your conversations are a marketing channel! You can measure them just like any other, and Drift makes it easy to see the success you’ve had. You’ll be able to track how many leads have been captured or qualified with conversation only (and thus not including those that were successfully contacted but did not speak). See how bookings compare as well as meetings scheduled vs booked out in order of importance for what needs scheduling first - even if they’re all important on their own merit. And finally, we make sure there is an indicator of revenue generated by these interactions so you know whether this has made business sense yet.

Question: What types of people are having conversations with businesses?

Answer: With the amount of data analyzed from over 50,000 businesses using Drift for conversational marketing, we found that executives are often the ones who choose to connect with business via a real-time messaging solution. In terms of seniority, 41% were at least executive level and 7.1% were CEOs making up an impressive percentage.

Question: Can I use conversational marketing & chatbots for customer support?

Answer: Conversational marketing can make customer support more fun. Through techniques such as reducing the friction of customer experiences, finding relevant documentation to self-help and improving all around experience for customers conversational marketing creates a successful company culture that is enjoyable for everyone involved.

Question: How do I scale conversational marketing?

Answer: Chatbots are more than just efficient! They actually make your life easier. Imagine being able to respond 24/7, even when you’re sleeping? With Chatbots asking the same questions that would normally only be asked by a human sales rep (like qualifying who’s qualified), they can figure out which person is most knowledgeable of what product or service and then connect them with someone in charge of selling it. In fact, chat bots now manage over 50% of all conversations we have at Drift - talk about efficiency!