Platformly vs Customerly

Platformly vs Customerly Highlights

Platformly vs Customerly Pros

Platformly Pros

• Intuitive and user-friendly interface: Platformly has a comprehensive and intuitive user interface providing a comprehensive platform to manage customer relationships effectively.
• Powerful Automation: Platformly offers a wide range of powerful automation options ranging from CRM synchronization to automatic campaigns.
• Comprehensive analytics: The platform provides customers with access to a wide range of data analysis tools which can be used to better monitor and track customer engagement.
• Multichannel: Platformly allows customers to engage with customers via multiple channels such as email, web, chat and SMS.
• Scalability: Platformly is highly scalable and can be tailored to suit the needs of both small and large organizations, making it suitable for businesses of all sizes and budgets.
• Flexible pricing: Platformly provides a variety of pricing options to suit all budgets. The platform can be used on both a pay-as-you-go and monthly subscription model.
• Comprehensive integration: Platformly is highly integrated with a wide range of third-party solutions and tools, making it easier for customers to manage their customer relationships and data in an easier way.

Customerly Pros

• Pros of Customerly Compared to Platformly:
• Easy to use, even for those with no technical knowledge
• Cost-effective with pricing plans starting at $9/month
• Includes powerful customer tracking and segmentation tools to help personalize engagement
• Automated workflow features streamline communication and increase efficiency
• Feature-rich AI-powered chatbot for customer service or marketing
• Excellent support for integrations and customizations
• Comprehensive reporting and analytics to help measure performance and ROI

Platformly vs Customerly Cons

Platformly Cons

• Limited features and integrations compared to Customerly
• More expensive subscription plans than Customerly
• Difficult to use for non-technical users
• Lack of customer support and documentation
• Fewer templates available to design campaigns
• Less personalization options for campaigns compared to Customerly

Customerly Cons

• Customerly lacks AI features such as marketing automation or CRM integrations that are available with Platformly.
• Platformly has more powerful automation tools, enabling users to better scale their marketing efforts.
• Customerly does not offer a built-in email editor like Platformly does.
• Platformly also allows for more advanced reporting analytics and insights into customer data.
• Platformly also offers an online community for users to connect with one another and interact.
• Customerly does not offer a live chat feature like Platformly does.
• Price-wise, Platformly tends to be more expensive than Customerly.

Platformly & Customerly Hyperise Integrations

Platformly uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Platformly makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• First name
• Last name
• Using business Email passed from Platformly, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
• Using business Website passed from Platformly, Hyperise is able to enrich business logo and website screenshots.
• Business name
• City
• Country
• Zip
• Phone

Customerly uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Customerly makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• First name
• Using business Email passed from Customerly, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.

Other Platformly & Customerly CRM platform comparisons

Platformly and Customerly Frequently Asked Questions

Question: What is Platformly?

Answer: Platformly is an all-in-one platform designed to help you build and run automated marketing campaigns. It features tools such as email marketing automation, lead generation, website tracking and analytics, workflow automation, and sales funnels.

Question: What features does Platformly include?

Answer: Platformly includes a wide range of features designed to help you better manage and optimize your marketing campaigns. These include email marketing automation, lead management, web tracking and analytics, workflow automation, sales funnels, and more.

Question: How do I get started with Platformly?

Answer: To get started with Platformly, simply sign up for a free trial and follow the onboarding steps. You will be guided through how to set up and use the platform to start optimizing your marketing efforts.

Question: How much does Customerly cost?

Answer: We offer different plans to fit the needs of everyone from individual freelancers to large corporations. Prices range from a free Basic plan to our Enterprise plan at $499 per month.

Question: What features does Customerly offer?

Answer: Our platform offers a number of features to help you manage customer service and engagement, including live chat, customer segmentation, customer communication channels, analytics, automations, and more.

Question: How secure is Customerly?

Answer: We take protecting your data seriously. All communications and personal data are secured through the best security protocols, such as SSL/TLS and AES-256 encryption.

Question: What is Customerly?

Answer: Your customers are the lifeblood of your company. We want to make their experience as amazing and memorable for them, as it is for you. We understand that you might not have a lot of time on your hands with all things going on - so we’ve created simple solutions to help take some weight off both you and them!

Question: How can I install Customerly Live Chat using Google Tag Manager?

Answer: If you want to speed up your business you need fuel, and installing Customerly is exactly the fuel you need. The easiest way to install it and manage all of its configurations, even the most advanced ones, is using Google Tag Manager. First of all log into customerly or create an account if needed - then go to ‘App settings’. You can find them in the menu inside your user profile! Here are many different options for installation as well as more detailed explanations on how they work so that there isn’t any confusion when trying out a new one!

Question: How does the Dashboard handle my data?

Answer: Your latest, amazing dashboard gives you access to all of your incoming conversations from Live Chat, Facebook Messenger or Support Email so that you are never out of the loop!

Question: Can I change the appearance of my live chat?

Answer: We know how hard it can be to choose the perfect color for your campaign. With so many options in Live Chat, you may feel like a child in a candy store! Whether blue is more calming, if yellow matches with your other products, on the right is more practical, yet on the left more pleasing... We want to make sure that whatever you chose is just right and will match what feels most natural for your brand.

Question: How do Funnel Templates help?

Answer: Onboarding new users or recovering churns? We’ve got a funnel to help you... Just import a ready to use funnel and replace the conditions with your own. Use our content or create your own, use graphics or plain text templates, and get it all done in less than an hour!