Customerly vs Intercom
Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.
In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Customerly and Intercom. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations
Customerly
Pricing: Customerly pricing is based on the number of members in your team. There are three different plans to choose from: Basic ($15/month), Pro ($25/month), and Enterprise ($50/month). Each plan comes with a range of features and a monthly limit on the number of users/conversations. The higher-tier plans come with additional features and more user conversations.
Vs
Intercom
Pricing: Intercom pricing is tailored to the size of your team and/or customer base and is determined by the number of active users (or leads) you have in your account. Pricing is billed monthly and ranges from $49/mo. for up to 300 users, to $999/mo. for up to 200,000 users. Custom pricing is available for businesses that need more than 200,000 users.Customerly vs Intercom Highlights
The primary difference between Customerly and Intercom is in their approach to customer service. Customerly offers a full suite of customer communication tools designed to help you engage with customers more effectively via email, chat, and more. Its tools are tailored to help you maintain relationships with your customers by providing powerful insights, giving feedback on customer journeys, and measuring success. Meanwhile, Intercom focuses on customer engagement alongside powerful marketing tools, giving you the ability to tie customer support in with lead generation, A/B testing, retargeting, and more. Ultimately, both tools can be used to manage customer communication, but each offers a different set of tools meant to offer different types of services.
Customerly vs Intercom Pros
Customerly Pros
- Pros for Customerly Compared to Intercom:
- Customers segments are easier to create
- Full automation of customer communication processes
- More interactive features for customer engagement
- Cheaper pricing plans
- Unlimited teams and seats per campaign
- Lower learning curve than Intercom
- Can track in-app user behaviors & trigger responses
- Integrates with Messenger, SMS, and emails
- Full access to analytics & reports to measure performance
Intercom Pros
- Pros of Intercom Compared to Customerly
- More customization options, making it easier to match the software to your business's particular needs.
- Easier deployment faster setup and installation.
- Automated messaging capabilities, which help keep customers engaged.
- A large library of customer data resources, which are useful for segmenting and targeting specific audiences.
- Ability to create attractive, interactive chatbots.
- Easier integration with other third-party platforms.
- Ability to monitor customer interactions and performance in real-time.
- Advanced analytics tools enable insights into customer behaviour.
- Works with multiple channels, including web, mobile, and email.
Customerly vs Intercom Cons
Customerly Cons
- Customerly does not offer an in-app chat feature, unlike Intercom
- Customerly does not offer a knowledge base feature like Intercom
- Intercom has more advanced segmentation capabilities and filters than Customerly
- Customerly doesnt offer a multi-step onboarding feature like Intercom
- Customerly is not as reliable as Intercom when it comes to email deliverability
- Intercom offers more advanced analytics and reporting features than Customerly
Intercom Cons
- Intercom is more expensive for the same features.
- Intercoms chatbot capabilities are not as strong as Customerly.
- Intercom's automation and reporting capabilities are more limited compared to Customerly.
- Intercom lacks powerful segmentation and targeting capabilities compared to Customerly.
- Intercoms customer service capability is not up to the mark as compared to Customerly.
- Intercom lacks integration with some popular third-party tools compared to Customerly.
- Some of the key features of Intercom need to be manually enabled while Customerly has a more automatic process.
Customerly & Intercom Hyperise Integrations
Customerly uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Customerly makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Customerly, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
Customerly Integration Guide
Intercom uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Intercom makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Intercom, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
- Business name
- Using business Website passed from Intercom, Hyperise is able to enrich business logo and website screenshots.
Intercom Integration Guide
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
