CompanyHub vs Customerly

CompanyHub vs Customerly Highlights

CompanyHub vs Customerly Pros

CompanyHub Pros

• Pros for CompanyHub compared to Customerly:
• Easier to use UI than Customerly
• Robust automation tools for streamlining communication
• In-depth reporting and analytics capabilities
• Ability to integrate easily with other applications
• Comprehensive customer journey mapping capabilities
• Available in multiple languages
• Easy segmentation of customers and prospects according to different criteria
• Ability to deliver highly tailored messages to customers on multiple channels

Customerly Pros

• Easier to set up and use: Customerly is cloud-based and requires no hardware or software installation. It also offers a simple drag and drop interface that makes it easy to personalize the experience and get started quickly.
• Automation capabilities: Customerly offers customizable automation workflows that can be tailored to the unique needs of each customer. This can help reduce manual tasks and increase efficiency.
• Customizable customer journey: Customerly allows you to build a customized customer journey that reflects your business's goals and helps you guide customers through different stages of engagement with your products and services.
• Flexible pricing model: Customerly offers flexible pricing plans that are designed to meet the needs of any business size or budget.
• Personalized customer experience: Customerlys customer success tools help you create individualized experiences and tailor communications for each customer. This helps build stronger relationships, repeat customers, and more positive outcomes for your business.

CompanyHub vs Customerly Cons

CompanyHub Cons

• Limited integrations: CompanyHub does not provide support for a wide range of external applications and does not offer single sign-on (SSO) capabilities.
• No collaborative planning tools: Team collaboration is limited due to the lack of comprehensive task management tools and whiteboarding tools.
• Limited data tracking & analytics capabilities: CompanyHub does not offer in-app analytics or reporting, leaving little room for visibility into customer interactions and success.
• No free plan: Unfortunately, CompanyHub does not offer a free plan, and its most basic paid plan starts at a relatively high price.

Customerly Cons

• Costlier than CompanyHub as it offers more features
• Retention and segmentation are weaker when compared to CompanyHub
• Not as many customization options compared to CompanyHub
• Limited integration options compared to CompanyHub
• Fewer automation options than CompanyHub
• Limited Integrations with third party apps

CompanyHub & Customerly Hyperise Integrations

CompanyHub uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

CompanyHub makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• First name
• Last name
• Using business Email passed from CompanyHub, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
• Business name
• City
• Country

Customerly uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Customerly makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• First name
• Using business Email passed from Customerly, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.

Other CompanyHub & Customerly CRM platform comparisons

CompanyHub and Customerly Frequently Asked Questions

Question: What is CompanyHub?

Answer: CompanyHub is a cloud-based platform designed to help businesses maximize sales productivity. It offers a suite of integrated tools to help automate sales management processes, streamline communication, and increase visibility into sales performance.

Question: What features does CompanyHub offer?

Answer: CompanyHub offers a variety of features to help businesses optimize sales productivity, including easy-to-use pipeline management, predictive lead scoring, automated task management, messaging and collaboration tools, customizable reports, sales automation, and more.

Question: How can CompanyHub help my business?

Answer: CompanyHub can help your business increase efficiency and visibility into sales performance, enabling you to close more deals in less time and manage leads more effectively. Additionally, it can help streamline your sales processes, giving you more time to focus on growing your business.

Question: How can I use Customerly?

Answer: Customerly is a customer service platform designed to help small and medium businesses streamline their customer service and provide great customer experience. With our help desk and a chatbot, you can automate customer service tasks and provide efficient customer support on your website and app.

Question: Is Customerly free?

Answer: Yes, we offer a limited version of our platform for free. You can always upgrade to the premium version for additional features and support.

Question: What channels can I use for customer service?

Answer: Customerly supports all major customer service channels, such as live chat, email, and social media.

Question: How long does it take to set up Customerly?

Answer: It takes only a few minutes to set up Customerly with your website or app. We provide quick and easy tutorials on how to get started.

Question: Does Customerly integrate with other apps?

Answer: Yes, Customerly integrates with other apps such as Salesforce, Zendesk, and Zoho.

Question: What is Customerly?

Answer: Your customers are the lifeblood of your company. We want to make their experience as amazing and memorable for them, as it is for you. We understand that you might not have a lot of time on your hands with all things going on - so we’ve created simple solutions to help take some weight off both you and them!

Question: How can I install Customerly Live Chat using Google Tag Manager?

Answer: If you want to speed up your business you need fuel, and installing Customerly is exactly the fuel you need. The easiest way to install it and manage all of its configurations, even the most advanced ones, is using Google Tag Manager. First of all log into customerly or create an account if needed - then go to ‘App settings’. You can find them in the menu inside your user profile! Here are many different options for installation as well as more detailed explanations on how they work so that there isn’t any confusion when trying out a new one!

Question: How does the Dashboard handle my data?

Answer: Your latest, amazing dashboard gives you access to all of your incoming conversations from Live Chat, Facebook Messenger or Support Email so that you are never out of the loop!

Question: Can I change the appearance of my live chat?

Answer: We know how hard it can be to choose the perfect color for your campaign. With so many options in Live Chat, you may feel like a child in a candy store! Whether blue is more calming, if yellow matches with your other products, on the right is more practical, yet on the left more pleasing... We want to make sure that whatever you chose is just right and will match what feels most natural for your brand.

Question: How do Funnel Templates help?

Answer: Onboarding new users or recovering churns? We’ve got a funnel to help you... Just import a ready to use funnel and replace the conditions with your own. Use our content or create your own, use graphics or plain text templates, and get it all done in less than an hour!