Freshsales vs Customerly
Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.
In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Freshsales and Customerly. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations
Freshsales
Pricing: Freshsales offers a basic plan for free, with limited functionality. Paid plans begin at $12 per user per month for the Standard Plan, and $35 per user per month for the Professional Plan. Discounts are available for annual plans.
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Customerly
Pricing: Customerly offers a range of pricing plans to cater to different types of businesses. The price plans range from $29/mo for the Start-up plan to $499/mo for the Enterprise plan. It also offers a Free plan to get started. The Free plan includes 500 contacts, 2 users and limited features such as live chat, email marketing and surveys. All other plans come with unlimited contacts, custom branding options and more advanced features like multi-channel support and segmentation.
Freshsales vs Customerly Highlights
Freshsales is a comprehensive CRM platform designed to help companies easily manage contacts, leads, deals, tasks, and support activities. It helps businesses automate their sales process, acquire new customers, retain existing customers, and close more deals by using Artificial Intelligence (AI). On the other hand, Customerly is a customer engagement platform designed to help companies interact with their customers in a meaningful way by easily creating customized campaigns and tracking customer's progress. With Customerly, businesses can create surveys, tickets, review, and nurture campaigns to help them understand their customers better and provide an excellent customer experience. In comparison, Freshsales is an ideal choice when it comes to automating sales processes, tracking leads and deals, and facilitating customer relationships. Conversely, Customerly is better-suited for providing personalized customer service, creating targeted campaigns, and collecting actionable customer data.
Freshsales vs Customerly Pros
Freshsales Pros
- Pros for Freshsales Compared to Customerly:
- Advanced workflow automation capabilities
- Ability to segment its customers from within the app
- Detailed analytics and reporting
- Built-in discovery activities to identify customers with certain interests and needs
- Drag-and-drop interface that makes building pipelines easy
- Integrates with popular CRM systems like Salesforce, Zendesk and more
- Unlimited user accounts and support for unlimited customers
- Complete suite of mobile apps for iOS and Android
- Ability to track and manage leads across sales pipelines
- Integrated support for social media channels
- Powerful search features for quickly finding information
- Easily automated activities including email campaigns and drip marketing
Customerly Pros
- Pros for Customerly Compared to Freshsales:
- More affordable price than Freshsales
- Automation of customer support tasks
- Intuitive dashboard
- Automation of contact segmentation
- Ready to use contact forms
- Integration with other CRM and marketing tools
- Easy-to-use chatbot features
- Advanced customer journey analytics
- Contextual customer engagement
- Customizable templates and reports
- Real-time notifications
- Multilingual support
- Comprehensive customer insights
- Integration with third-party apps
Freshsales vs Customerly Cons
Freshsales Cons
- Higher cost for Freshsales compared to Customerly
- Freshsales does not have a user-friendly drag and drop editor for designing emails
- Freshsales lacks additional in-platform automation options beyond email and text message triggering
- Lack of integration with live chat, customers on social media, etc.
- Limited segmentation of customers, groups and contacts
- Fewer options to drive effective campaigns
Customerly Cons
- No voice-calling functionality for customer contact
- Limited reporting capabilities
- Limited integrations with different apps
- Limited campaign tracking capabilities
- Only allows for one currency
- No public API available
- No usability testing feature
- Pricing plans are not very flexible
- No mobile app
- Fewer support options than Freshsales
Freshsales & Customerly Hyperise Integrations
Freshsales uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Freshsales makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Freshsales, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
- Using business Website passed from Freshsales, Hyperise is able to enrich business logo and website screenshots.
- Business name
- Job title
- City
- State
- Zip
Freshsales Integration Guide
Customerly uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Customerly makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Customerly, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
Customerly Integration Guide
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