Elastic Email vs SendGrid

Hyperise integrates with 100's of sales and marketing tools, many of which are in the Email Marketing category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.

In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Elastic Email and SendGrid. We'll also delve into the details of which offers the best personalization options within Email Marketing, with there respective Hyperise integrations

Elastic Email logo

Elastic Email

Pricing: Elastic Email pricing is based on a pay-as-you-go model. You pay for only the services that you use. Prices start at 0.10USD per 1,000 emails sent and go up to 0.49USD per 1,000 emails. There are also additional fees for certain features, such as sending high-volume emails. The best way to find out the exact pricing for your particular needs is to contact the Elastic Email team.


SendGrid logo


Pricing: SendGrid offers various pricing plans depending on the the volume of emails you plan to send. Here is their pricing page, which outlines their various plans: https://sendgrid.com/pricing. The "Essentials" plan is free up to 40,000 emails per month, and prices start from $14.95/month for up to 100,000 emails sent.

Elastic Email vs SendGrid Highlights

Elastic Email and SendGrid are both popular email-sending services that allow users to quickly and easily send large volumes of emails to recipients. The main difference between the two services is that Elastic Email offers unlimited plans that are much cheaper than SendGrid's metered plans. Additionally, Elastic Email has unlimited storage capacity, while SendGrid has a maximum of 500,000 contacts and 100MB of storage. Elastic Email also has an easier to use interface, more robust analytics, and the ability to automatically send a sequence of emails. Both services provide users with reliable support, but Elastic Email provides free live chat support, while SendGrid offers professional-level services for a fee.

Elastic Email vs SendGrid Pros

Elastic Email Pros

  • Pros of Elastic Email Compared to SendGrid:
  • Incredibly affordable pricing Elastic Email offers pay-as-you-go plans with advanced features like automated re-targeting and detailed analytics at an incredibly low cost.
  • API, transactional and template support Elastic Email provides powerful API and transactional capabilities that can be used to send significant amounts of emails quickly. They also offer an intuitive drag-and-drop email builder to design custom templates.
  • Flexible and easy-touse Elastic Email is extremely user friendly and customizable to fit any businesss needs. The platform also offers advanced features like A/B testing, list segmenting and real-time analytics for more advanced users.
  • Strong support team Elastic Email offers 24/7 customer support and can be easily contacted via email and live chat.
  • Powerful email analytics With Elastic Email, businesses can track click-through rates, open rates, unsubscribe rates and many more. They also offer detailed, customizable reports to help identify areas of improvement.

SendGrid Pros

  • Offers superior deliverability and reliability: SendGrid is known for its robust deliverability, giving you peace of mind that your email will be delivered to the intended recipient. This is especially important for mission critical communications for improving customer satisfaction.
  • Highly scalable services: SendGrids architecture supports any level of sending you need, whether youre sending a few emails per month or millions per day.
  • Comprehensive analytics and reporting tools: SendGrids comprehensive analytics and reporting tools give you deep insights into your contact list, messaging campaigns, and more.
  • Greater customization options: SendGrid offers greater customization options to personalize your emails and ensure they appear more engaging and meaningful to your contacts.
  • Includes integration options with third-party applications: SendGrid offers a robust selection of integration options with various third-party applications and systems.
  • Leverages industry best practices and standards: SendGrid follows industry best practices and standards,which helps ensure that any emails you send will reach the intended recipient.

Elastic Email vs SendGrid Cons

Elastic Email Cons

  • Limited user tracking capabilities compared to SendGrid
  • Fewer supported integrations
  • Less reliable customer service support
  • No free plan for use for Elastic Email
  • Not compatible with some delivery companies like Gmail and Hotmail
  • Limited automated email sending capabilities compared to SendGrid
  • Only basic template designs available with Elastic Email
  • Inability to assign custom domains to send out emails through the platform

SendGrid Cons

  • More costly up front. For each plan, the SendGrid pricing is higher than the equivalent plans of Elastic Email
  • Fewer features. Features such as list management, segmentation, marketing automation, customization, and integration are not available with SendGrid
  • Limited scalability. SendGrid has much more limited scalability when compared to Elastic Email
  • Limited support. While Elastic Email provides customer support 24/7, SendGrid only offers it during business hours
  • Difficulty automating processes. SendGrids APIs are more difficult to manage and automate than those from Elastic Email
  • Lack of usability. SendGrid has a very complex user interface that can be challenging for new users to learn quickly

Elastic Email & SendGrid Hyperise Integrations

Elastic Email uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Elastic Email makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Elastic Email integration diagram
  • First name
  • Last name

Elastic Email Integration Guide

SendGrid uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

SendGrid makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

SendGrid integration diagram
  • First name
  • Last name
  • Phone
  • Street
  • Street2
  • City
  • Country
  • State
  • Zip

SendGrid Integration Guide

Other Elastic Email & SendGrid Email Marketing platform comparisons

Elastic Email and SendGrid Frequently Asked Questions

Question: What is Elastic Email?

Answer: Elastic Email is a powerful full-service email marketing platform providing flexible features and low-cost pricing. It enables users to attune their email campaigns to deliver high-converting results.

Question: How does Elastic Email work?

Answer: Elastic Email works by offering powerful, comprehensive features for sending, delivering and optimizing email campaigns. It also offers great support for transactional emails, all within an easy-to-use platform.

Question: What features does Elastic Email offer?

Answer: Some of the features offered by Elastic Email are email list segmentation, email automation, analytics, data reporting, mobile optimization, drag-and-drop builder, and more.

Question: How secure is Elastic Email?

Answer: Security is a priority at Elastic Email and the platform is compliant with both industry and government standards. Data is protected by industry-standard encryption and stored in a secure environment.

Question: What pricing plans does Elastic Email offer?

Answer: Elastic Email offers both monthly and pay-as-you-go plans, with discounts for longer terms. There is also a free plan that includes 500 emails per month.

Elastic Email vs SendGrid

Question: What is Elastic-Email?

Answer: Elastic Email is a Canadian-Polish company, founded in 2010. After many years of providing customers with email services, today Elastic Email has only one goal: to provide the best possible experience for all our clients when it comes time for them to send and manage their campaigns. With an SMTP Relay, robust HTTP API, intuitive user interface that’s compatible on any device you use throughout your day (including desktop computers), 24/7 global support from people who live near or far away from where you are right now so they can always speak your language fluently if need be! We’re here whenever we aren’t sleeping - which isn’t very often because sleep doesn’t sound like much fun - but I digress... Pricing designed specifically by us.

Question: How can I export my contacts?

Answer: If you want to export a particular selection or edit a contact, select it by using the check boxes next to each address. To choose all addresses click on the arrow icon next to ‘Email’ and then scroll down until you see an option for ‘Select All’. Once you’ve made your selections, look under More Actions in order find Export - this will let you pick out a file format (PDF/Excel) and also give an optional .zip compression. When you click ‘Export’, you will then be redirected to the Exports page.

Question: What does the Nth Selection tool do?

Answer: The Nth Selection tool generates a specified number of lists. Each one containing an equal number of randomly distributed contacts. This is very useful if you have a big list that you want to divide into smaller parts for sending out your campaign! Sending the same message to all people at once can sometimes be problematic when it comes time to track results, so this option allows us more flexibility in how we send our messages by giving ourselves the opportunity for incremental improvement along with better tracking methods and statistics data on each segment’s respective response rate as well. First navigate over towards Contacts>Lists where there are many options available but today we’re going to be looking specifically at ‘Nth Selection Lists’. Give the lists series a name and specify the number of lists you’d like generated. The maximum amount of lists you can create is 10.

Question: How can I upload my contacts to Elastic Email?

Answer: You can add contacts via a CSV upload. Please note that the .csv file you upload has to be in UTF-8 encoding format. Making sure the encoding of your file is correct will guarantee it’s correctly recognized and formatted as CSV. The acronym CSV stands for Comma Delimited Values, which are values separated by a comma within an open text document. Navigate over to your Contacts screen and select ‘Upload Contacts’ from ‘Add Contacts’ drop down menu. Click on ‘Upload contacts from File (zip, csv, json, xml)’ then simply drag and drop the desired .csv into the selection field shown. The upload tool supports one single CSV file or a list compressed into zip form with multiple entries. You can then customise the contact forms.

Question: What is a Blacklist and what to do if I’m on it?

Answer: Blacklist is a list of IPs that have been reported as being spammers. DNSBL and RBL can help identify these spamming IPs, which are then used by ISPs to determine whether or not your mail will be accepted. It’s quick and easy for anyone with an internet connection to create their own blacklist; there seem to be quite a few out there! Elastic Email’s team of Delivery Experts are always on the lookout for blacklists, and will do anything they can to get themselves off. They also work with major ISPs who want to have their email servers added as well so that all messages sent by them don’t end up in spam folders or deleted altogether!

Question: How do I ensure the best delivery of emails?

Answer: When you want to send an email, it’s a good idea to use the appropriate tone of voice. If one is looking for quick responses and engagement from recipients then they should try using a fun approach with their emails or at least keep them lighthearted in nature. The goal is not just about reaching someone but also being able to establish yourself as trustworthy so that the recipient has faith in opening your messages when sent later on down the line! A well-received message can lead to a better reputation with the recipient’s servers, which will result in more positive email delivery. It is as simple as that!

Question: What is SendGrid?

Answer: SendGrid is a cloud-based customer communication platform for transactional and marketing emails. We help you reach and engage with your customers in a more successful and efficient way.

Question: How does SendGrid work?

Answer: SendGrid provides SMTP (Simple Mail Transfer Protocol) relay, API, and marketing automation services to manage the sending of emails. You can use our API or set up an SMTP integration, which allows you to send emails directly through our platform.

Question: What types of emails can I send with SendGrid?

Answer: You can send transactional, triggered, and marketing emails through SendGrid. Transactional emails are automated messages that are sent when an event occurs, such as a purchase confirmation or order cancellation. Triggered emails are emails that are sent based on customer behavior, such as cart abandonment or welcome emails. Marketing emails are emails sent to a segmented list of recipients to promote or sell a product or service.

Question: How secure is SendGrid?

Answer: SendGrid implements various security measures and follows industry best practices. All emails sent through SendGrid are encrypted in transit using TLS encryption. Additionally, we offer data Loss Prevention features to prevent data leakage.