Freshsales vs HubSpot CRM


Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.


In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Freshsales and HubSpot CRM. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations

Freshsales logo

Freshsales

Pricing: Freshsales pricing starts at $12 per user per month and increases with additional features. The plans range from Lite, Standard, Professional, and Enterprise. Generally speaking, the Lite plan costs $12 per user per month, the Standard plan costs $25 per user per month, the Professional plan costs $49 per user per month, and the Enterprise plan costs $79 per user per month.

Vs

HubSpot CRM logo

HubSpot CRM

Pricing: The pricing for HubSpot CRM depends on the version you select. The free version has no cost and includes access to the CRM, contact management, and basic workflows. The Starter plan is $50 per month and includes Sales, Service, and Marketing tools. The Professional plan is $400 per month and includes advanced Sales, Service, and Marketing tools. The Enterprise plan is $1,200 per month and includes all available Sales, Service, and Marketing tools.

Freshsales vs HubSpot CRM Highlights

Freshsales is a cloud-based CRM solution designed specifically for small and medium businesses. It provides a comprehensive set of features to help manage customer relationships, monitor sales activity, and close deals. HubSpot CRM is a free tool that allows users to capture and store leads and track activities. While Freshsales is paid software and can offer more robust features, both tools offer great advantages for sales teams. The key differences between the two tools are mainly in the areas of customization, sales pipeline automation, and marketing integrations. Freshsales offers much greater levels of customization, making it possible to create unique workflows and automated processes for sales teams. Furthermore, it has deeper Salesforce Marketing Cloud integrations for managing marketing campaigns within the CRM system. HubSpots native integrations are more limited and mainly targeted towards marketing. However, its free price tag makes it a great option for those new to sales automation. When evaluating a CRM, think about the type of sales team that you have and the tasks they need to be able to do to determine which solution will be the best fit.

Freshsales vs HubSpot CRM Pros

Freshsales Pros

  • Robust Set of Features: Freshsales offers an extensive feature set with features like pipelines, bulk actions, integrated phone support, multi-channel communication, lead scoring and more.
  • Customization: Freshsales allows you to customize the system to your specific needs, making it easy to integrate with other applications and customize for unique use cases.
  • Reporting Capabilities: Freshsales provides powerful reporting and analytics, making it easy to analyze customer interactions, track progress and optimize processes.
  • Low Pricing: Freshsales offers more features at a lower price point compared to HubSpot which is the industry leader in terms of pricing.
  • Easy to Use: Freshsales is designed to be user friendly and intuitive, making it easy to learn and use.
  • Automation: Freshsales offers automation features that allow you to automate most of your processes, streamlining operations and saving you time.

HubSpot CRM Pros

  • Easier to use: HubSpot CRM is designed to be user-friendly and intuitive, making it perfect for businesses of any size.
  • Automated Workflows: Easily create automations and custom workflows to simplify your workflow and expedite business processes.
  • Inbound integration: HubSpot CRM works seamlessly with the rest of the HubSpot suite, allowing you to track sales and marketing activities on one platform.
  • Report Generator: Generate custom reports to track performance and uncover insights into customer behavior.
  • Customizable Dashboard: Create a personalized dashboard that can be tailored to your specific business needs.
  • Sales Incentive Tools: Automate incentive programs and reward employees for hitting sales goals.
  • Lead Management: Easily capture and manage leads from both online and offline sources to improve lead generation.

Freshsales vs HubSpot CRM Cons

Freshsales Cons

  • Limited customization options
  • No phone support
  • No built in help desk or ticketing system
  • Limited automation capabilities
  • No collaboration tools
  • No video marketing capabilities
  • No built-in form builder
  • Only a few integrations with third-party tools
  • No API or webhooks for custom workflows or automation

HubSpot CRM Cons

  • HubSpot CRM lacks a robust and intuitive user interface, making it difficult for users to navigate and can overwhelm those who are less tech-savvy
  • HubSpot does not have the same customized qualification process features as Freshsales
  • HubSpots customization options for fields and objects are more limited than those available on Freshsales
  • HubSpot lacks the powerful automation capabilities that Freshsales offers
  • HubSpot has more limited customer support options in comparison to Freshsales
  • HubSpots reporting capabilities are also not as extensive as those available in Freshsales

Freshsales & HubSpot CRM Hyperise Integrations

Freshsales uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Freshsales makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Freshsales integration diagram
  • First name
  • Last name
  • Using business Website passed from Freshsales, Hyperise is able to enrich business logo and website screenshots.
  • Phone
  • Business name
  • Job title
  • City
  • State
  • Zip

Freshsales Integration Guide

HubSpot CRM uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

HubSpot CRM makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

HubSpot CRM integration diagram
  • First name
  • Last name
  • Using business Website passed from HubSpot CRM, Hyperise is able to enrich business logo and website screenshots.
  • Phone
  • Business name
  • Job title
  • City
  • Country

HubSpot CRM Integration Guide

Other Freshsales & HubSpot CRM CRM platform comparisons

Freshsales and HubSpot CRM Frequently Asked Questions

Question: What are the main features of Freshsales?


Answer: Freshsales is a simple but powerful CRM software that allows sales teams to track and maintain a record of customer interactions, automate mundane tasks, and discover sales insights. Features include customizable contact management, interactive task boards and call management, customizable workflows and automation, custom integrations and more.


Question: Can I use Freshsales on my mobile device?


Answer: Yes! Freshsales is available as an iOS and Android app, so you can access your customer data and sales records on the go.


Question: How much does Freshsales cost?


Answer: All Freshsales plans come with a 21-day free trial, and prices vary depending on the number of users and features you require. Prices start at $12/user/month for the BASIC plan and $35/user/month for the PRO plan.


Question: How Can HubSpot CRM Help My Business?


Answer: HubSpot CRM is an invaluable tool for businesses of all sizes that keeps customer contact information and sales activities organized in one place. By using HubSpot, you can have visibility into vital customer information, such as communication, deals in the pipeline, and analytics to provide enhanced customer service, drive more efficient sales processes, gather higher quality leads, and boost team performance.


Question: Is HubSpot CRM Free?


Answer: Yes, HubSpot CRM is free for up to 1 million contacts, companies, and deals. HubSpot also offers an optional add-on package of advanced features for an additional monthly fee.


Question: Can HubSpot Help Manage My Customer Relationships?


Answer: Yes, HubSpot’s CRM capabilities provide actionable intelligence to help businesses manage their customer relationships. From tracking customer histories, understanding customer preferences, and managing sales pipelines, HubSpot allows businesses to organize and track their customer data in one place.