HubSpot CRM and Freshsales CRM are both cloud-based customer relationship management (CRM) platforms designed to help teams organize, manage and nurture relationships with leads, customers and partners. Both solutions offer automation system, contact management, pipelines and reports.
The main difference between the two is the set of features they provide. HubSpot offers lead capture, email integration, customer service and marketing automation tools, while Freshsales offers customized sales process, workflow automation and automatic lead scoring. HubSpot also offers a free version with limited features and flexibility, while Freshsales offers its premium services at a cost.
Overall, HubSpot should be chosen for its customer service and marketing automation capabilities, while Freshsales is the preferred option for tracking sales leads and automating sales processes.