Freshsales vs Salesforce

Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.

In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Freshsales and Salesforce. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations

Freshsales logo


Pricing: Freshsales offers four pricing tiers. The “Sprout” tier is $12 per month per user and includes core CRM features along with basic reporting and customization. The “Blossom” tier is $25 per month per user and includes more advanced reporting and customization, as well as email and telephony integration. The “Garden” tier is $49 per user per month and includes additional features such as automation workflows and web forms.


Salesforce logo


Pricing: Salesforce pricing is based on the edition you choose, the number of users you have, and extra add-ons you purchase. Prices range from $25 per user per month for the basic Salesforce Essentials plan up to $300 per user per month for the most comprehensive Salesforce Enterprise plan. Prices also vary depending on the usage tier. Additional services, such as Salesforce’s AppExchange, will add on to the cost of your plan.

Freshsales vs Salesforce Highlights

Freshsales is a cloud-based customer relationship management (CRM) platform that is specifically designed to help small and medium businesses streamline their sales processes. Its a comprehensive system that includes lead capture, contact management, a sales pipeline and reporting, automation, and built-in phone and email capabilities. On the other hand, Salesforce is a much more powerful, feature-rich CRM platform that is geared more towards larger organizations. Salesforce offers many more customization options, including customizable apps, and it integrates with far more 3rd party services. Salesforce also includes customer data management and analytics, and it includes services like Sales Cloud, Service Cloud and Marketing Cloud. In short, Freshsales is a great, affordable solution for small businesses that does all the basics, while Salesforce offers more customization and flexibility, but with a higher price tag.

Freshsales vs Salesforce Pros

Freshsales Pros

  • Reduced cost: Freshsales offers a much lower cost of entry than Salesforce, making it an attractive option for smaller companies with a limited budget.
  • Easier to use: Freshsales is more user-friendly and easier to learn than Salesforce, making it easier to get started using it quickly.
  • Easy customization: Freshsales allows users to customize their CRM to better fit their specific needs and processes.
  • More intuitive: Freshsales offers a more intuitive user interface, so users can quickly find the data or functions they need.
  • Comprehensive tracking: Freshsales allows for comprehensive tracking of customer interactions for more visibility into the sales process.
  • Mobile access: Freshsales makes it easy to access and update customer data from any mobile device, offering greater flexibility for on-the-go users.
  • Automation capabilities: Freshsales provides a wide range of automation capabilities, saving time and ensuring accuracy.

Salesforce Pros

  • Pros of Salesforce over Freshsales:
  • Highly customisable, allowing for individualised workflows and data processes
  • Robust customer support and help options
  • Comprehensive suite of cloud-based services and functionality
  • Advanced analytics and reporting capabilities
  • Extensive library of integrations and third-party applications
  • Ability to track customer interactions across different channels
  • Automated marketing and sales activities
  • Automatically assigns leads and follow-ups tasks
  • Easy to use with intuitive navigation
  • High level of scalability, security and reliability
  • Comprehensive collaboration features

Freshsales vs Salesforce Cons

Freshsales Cons

  • Freshsales is a cloud-based platform, meaning that customers are unable to access their data in an offline environment
  • It is only suitable for small to medium-sized businesses, so complex sales processes may be difficult or impossible to manage for larger companies
  • Customers have reported some difficulty in the set-up process
  • Freshsales does not offer a comprehensive Outlook integration
  • Freshsales does not have any native accounting features
  • It lacks the comprehensive range of features and third-party integrations that are offered by Salesforce
  • The customization options available in Freshsales are limited
  • The pricing structure is not as cost-effective or customizable as that offered by Salesforce

Salesforce Cons

  • Limited customization options: Salesforce is a powerful CRM platform, but many of its features are locked down, limiting users to pre-made customization options.
  • High cost: Salesforce is a high-cost CRM platform, requiring extensive resources and investments.
  • Complicated user interface: Salesforces user interface can be difficult to navigate, taking time to learn and even longer to master.
  • Limited analytics and reporting capabilities: Salesforces out-of-the-box analytics and reporting features are limited compared to other CRMs, making it difficult to make data-driven decisions.
  • Limited offline capabilities: Salesforce is designed primarily as a web-based platform, making it difficult to access or use on devices that are not connected to the internet.

Freshsales & Salesforce Hyperise Integrations

Freshsales uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Freshsales makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Freshsales integration diagram
  • First name
  • Last name
  • Using business Website passed from Freshsales, Hyperise is able to enrich business logo and website screenshots.
  • Phone
  • Business name
  • Job title
  • City
  • State
  • Zip

Freshsales Integration Guide

Salesforce uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Salesforce makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Salesforce integration diagram
  • First name
  • Last name
  • Using business Website passed from Salesforce, Hyperise is able to enrich business logo and website screenshots.
  • Business name
  • City
  • State
  • Country
  • Zip
  • Phone
  • Category

Salesforce Integration Guide

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Freshsales and Salesforce Frequently Asked Questions

Question: What does Freshsales do?

Answer: Freshsales is a customer relationship management (CRM) software for sales teams. It helps track leads, opportunities and deals, view real-time analytics, automate personal emails and sales activities, and more.

Question: How do I sign up for a Freshsales account?

Answer: You can sign up for a free 15-day trial of Freshsales by visiting the website and selecting a plan.

Question: Can I integrate Freshsales with other applications?

Answer: Yes, Freshsales offers integration with popular services such as Mailchimp, Dropbox and Slack.

Question: What is Salesforce?

Answer: Salesforce is a cloud-based customer relationship and business development solution that helps businesses streamline customer service, sales, and marketing processes. It provides features such as contact and account management, lead tracking, and analytics.

Question: What are the advantages of using Salesforce?

Answer: Salesforce offers numerous advantages, such as improved customer service, increased efficiency and productivity in managing customer data, automated workflows, and better tracking of sales activities. Additionally, Salesforce has a robust analytics, reporting, and customization capabilities.

Question: What are Salesforce products?

Answer: Salesforce provides a suite of cloud-based products, such as Sales Cloud, Service Cloud, Marketing Cloud, SalesforceIQ, and Analytics Cloud. They provide solutions for different business needs, from sales and customer service to marketing and analytics.

Question: What type of customers use Salesforce?

Answer: Salesforce is used by customers of all sizes, from small businesses to large enterprises. It is a versatile platform, allowing customers to customize their solutions to fit their unique needs.