Zoho CRM vs Freshsales

Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.

In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Zoho CRM and Freshsales. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations

Zoho CRM logo

Zoho CRM

Pricing: Zoho CRM offers four paid plans. The Standard plan starts at $12 per user/month; the Professional plan at $20 per user/month; the Enterprise plan at $35 per user/month; and the Ultimate plan at $45 per user/month. The Ultimate plan is designed for large organizations and provides all the features of the other plans plus advanced features like a customer portal, data backup and disaster recovery.


Freshsales logo


Pricing: Freshsales offers four different pricing plans: 1. Team ($12 per user per month): includes up to 5 users, ideal for small businesses and sales teams 2. Growth ($19 per user per month): includes up to 10 users, all features of Team plan, plus advanced features like AI-driven sales features 3.

Zoho CRM vs Freshsales Highlights

Zoho CRM and Freshsales are two popular customer relationship management (CRM) solutions. Zoho CRM offers a comprehensive range of integrated sales, marketing, and customer support capabilities to help you manage your customer relationships. Freshsales, on the other hand, is primarily designed for sales teams and has a focus on lead management. It's simpler, offers fewer features and is sometimes even characterized as scalable.

The differences between Zoho CRM and Freshsales include:

Zoho CRM offers a comprehensive range of features including lead management, customer support, sales, marketing and analytics. It's more comprehensive, but often requires more training, setup time and technical expertise.

Freshsales offers a more straightforward and streamlined approach to sales and lead management, but at a more basic level. The focus is on simplifying the sales cycle and a good variety of templates and automation capabilities. It's simpler to get started with, but provides fewer features.

Zoho CRM vs Freshsales Pros

Zoho CRM Pros

  • Pros of Zoho CRM:
  • Easy implementation and intuitive interface
  • Robust capabilities for automating sales processes and workflows
  • Scalable and customizable options for customization of fields, processes and reports
  • Comprehensive analytics capabilities and detailed sales performance tracking
  • Ability to track customer interactions and engagement levels
  • Offers integrated mobile access, allowing reps to access leads and sales prospects while on the go
  • Comprehensive integrations with third-party services and third-party applications
  • Ability to add additional modules and extensions as needed
  • High-level security with bank-level encryption, making it safe to store confidential customer information
  • Affordable and competitive pricing plans compared to similar CRMs on the market

Freshsales Pros

  • Easy setup: Freshsales offers an easy-to-use design, allowing users to quickly and easily set up the tool according to their requirements.
  • Advanced features: Freshsales includes features such as automated follow-up emails and a list of sales pipeline stages.
  • Analytics and Reporting: Freshsales provides deeper analytics than Zoho CRM, allowing users to track and measure sales performance.
  • Track Task Success: Freshsales includes features to easily track tasks and success criteria of each individual task.
  • Visual Pipeline: Freshsales provides a visually engaging and intuitive pipeline enabling users to quickly identify opportunities.
  • Mobile App: Freshsales offers a mobile app, allowing users to stay connected even when they are away from the office.
  • Live Chat: Freshsales allows users to reply to queries and provide support through a live chat system.

Zoho CRM vs Freshsales Cons

Zoho CRM Cons

  • Zoho CRM offers less custom report building options compared to Freshsales
  • Zoho CRM lacks visual representation of pipeline stages, which Freshsales provides
  • Zoho CRM's mobile application can be slow and laggy
  • Zoho CRM's features are harder to learn and use compared to those of Freshsales
  • Zoho CRM does not integrate with as many third-party platforms as Freshsales does

Freshsales Cons

  • Cons of Freshsales compared to Zoho CRM:
  • Higher Pricing: Freshsales offers fewer features than Zoho CRM for the same price.
  • Limited Integrations: Freshsales integrates with fewer apps and services than Zoho CRM.
  • Limited Support Options: Freshsales provides no phone support, limiting your options for help.
  • Limited Security Features: Freshsales has fewer security features than Zoho CRM.
  • Limited Reporting and Analytics: Freshsales doesnt offer the same level of reporting and analytics as Zoho CRM.

Zoho CRM & Freshsales Hyperise Integrations

Zoho CRM uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Zoho CRM makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Zoho CRM integration diagram
  • First name
  • Last name
  • Phone
  • Using business Website passed from Zoho CRM, Hyperise is able to enrich business logo and website screenshots.
  • Business name
  • Category
  • Street
  • City
  • State
  • Country
  • Zip

Zoho CRM Integration Guide

Freshsales uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Freshsales makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Freshsales integration diagram
  • First name
  • Last name
  • Using business Website passed from Freshsales, Hyperise is able to enrich business logo and website screenshots.
  • Phone
  • Business name
  • Job title
  • City
  • State
  • Zip

Freshsales Integration Guide

Other Zoho CRM & Freshsales CRM platform comparisons

Zoho CRM and Freshsales Frequently Asked Questions

Question: What is Zoho CRM?

Answer: Zoho CRM is a cloud-based customer relationship management (CRM) platform designed to help manage customer interactions, automate repetitive tasks, and capture leads.

Question: What type of customer data will be tracked on Zoho CRM?

Answer: Zoho CRM can help track customer contact information, sales leads and deals, support tickets, customer segmentation and profiles, and more.

Question: Does Zoho CRM integrate with other systems?

Answer: Yes, Zoho CRM can connect to dozens of other Zoho applications and popular third-party applications like Slack, Gmail, Adobe Sign, and more.

Question: What is Freshsales?

Answer: Freshsales is a customer relationship management (CRM) software that helps businesses manage sales pipelines and customer information in one place. It helps sales teams organize customer data and collaborate more effectively.

Question: What type of user can benefit from Freshsales?

Answer: Freshsales is designed to help most types of users (e.g. sales teams, marketing teams, customer support teams, small business owners, etc.) become more successful by providing a unified view of customer data and enabling them to collaborate more effectively.

Question: How do I get started with Freshsales?

Answer: Getting started with Freshsales is easy. You can sign up for a free trial, learn more about the features, or watch video tutorials. You can also download the Freshsales mobile app and start tracking leads and managing contacts on the go.