Zoho CRM and Freshsales are two popular customer relationship management (CRM) solutions. Zoho CRM offers a comprehensive range of integrated sales, marketing, and customer support capabilities to help you manage your customer relationships. Freshsales, on the other hand, is primarily designed for sales teams and has a focus on lead management. It's simpler, offers fewer features and is sometimes even characterized as scalable.
The differences between Zoho CRM and Freshsales include:
Zoho CRM offers a comprehensive range of features including lead management, customer support, sales, marketing and analytics. It's more comprehensive, but often requires more training, setup time and technical expertise.
Freshsales offers a more straightforward and streamlined approach to sales and lead management, but at a more basic level. The focus is on simplifying the sales cycle and a good variety of templates and automation capabilities. It's simpler to get started with, but provides fewer features.