Keap vs Intercom

Intercom

Intercom

Keap vs Intercom Highlights

Keap vs Intercom Pros

Keap Pros

• Easier setup process, more intuitive user interface
• More automated workflows, trigger and action-based automation
• Robust marketing automation capabilities
• Built-in CRM
• Integrated development interface (API)
• Better customer segmentation and tagging
• Advanced reporting analytics and tracking
• Integration with external applications
• Ability to use Zapier for connecting multiple apps
• Detailed contact insights
• Dynamic workflow branching

Intercom Pros

• Intercom is more cost-effective than Keap, offering more features for less money
• Intercom offers a deeper level of customer support with live chat, automated bots, and 24/7 customer service with more specialized agents
• Intercom has more integrations than Keap, allowing users to connect their software and offer a more streamlined customer experience
• Intercom is simpler to use with a much more intuitive and user-friendly interface
• Intercom allows users to communicate with their customers across multiple channels including email, web, in-app, and social media
• Intercom offers more resources for marketing and automation, allowing customers to customize campaigns for better targeting and engagement

Keap vs Intercom Cons

Keap Cons

• Keap Cons Compared to Intercom:
• More expensive than Intercom
• Limited customization options for customer onboarding
• Poor analytics capabilities
• No customer segmentation capabilities
• Does not offer live customer support
• No Webhooks integration

Intercom Cons

• Cons of Intercom compared to Keap:
• Limited customization options for emails and campaigns
• No automated drip campaigns available
• Fewer email templates available
• Limited integrations with third-party applications
• No tool to get customer feedback
• Limited reporting capabilities
• Does not offer complete business management features and services

Keap & Intercom Hyperise Integrations

Keap uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Keap makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• First name
• Last name
• Using business Email passed from Keap, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
• Using business Website passed from Keap, Hyperise is able to enrich business logo and website screenshots.
• Phone
• Business name
• Job title
• Street
• Street2
• City
• Country
• State
• Zip

Intercom uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Intercom makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• Using business Email passed from Intercom, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
• First name
• Last name
• Business name
• Using business Website passed from Intercom, Hyperise is able to enrich business logo and website screenshots.

Other Keap & Intercom CRM platform comparisons

Keap and Intercom Frequently Asked Questions

Question: What is Keap?

Answer: Keap is an all-in-one sales and marketing platform that helps small businesses grow by automating customer relationships and providing marketing tools, lead scoring, and follow-up strategies.

Question: How much does Keap cost?

Answer: The price of Keap depends on the type of plan you choose. There are three plans – Keap Grow, Keap Pro, and Infusionsoft by Keap – and each plan has different pricing options based on the number of contacts and features.

Question: How do I get started with Keap?

Answer: Getting started with Keap is easy. All you need to do is sign up for an account on Keap.com and follow the setup instructions. You will also be able to access a wide range of support materials, including tutorial videos, user guides, and online webinars.

Question: How can I integrate Keap with other services?

Answer: Keap provides a variety of integrations with other services and platforms, including QuickBooks, MailChimp, and Salesforce. You can find the integrations under the Integrations tab in your account or by searching the help center.

Question: Does Keap have a mobile app?

Answer: Yes, Keap has a mobile app for iOS and Android devices. The app allows you to manage your customers, access marketing tools, and view analytics from your smartphone or tablet.

Question: What is Intercom?

Answer: Intercom is a customer messaging platform which allows businesses to communicate with their customers both proactively and reactively, allowing customers to reach customer service and support, give feedback and more.

Question: What features does Intercom provide?

Answer: Intercom provides various features such as a live chat platform, automated customer service, personalized customer messaging, a customer relationship management system and powerful analytics tools.

Question: How can I use Intercom?

Answer: You can use Intercom to support your customers via live chat and automated messages, build better relationships and grow your customer base, and gain valuable insights about their behavior by analyzing data in Intercom.