Keap is a customer relationship management (CRM) platform designed specifically to help small businesses run their operations more efficiently. It provides features such as email automation, contact management, and business analytics to help small businesses better manage their customer relationships.
Intercom is a customer service platform that is designed to help companies communicate with their customers better. It provides features such as live chat, bot automation, and messaging customization to support more dynamic customer service.
In short, the main difference between Keap and Intercom is that Keap is designed to help businesses manage customer relationships while Intercom is designed to help companies improve their customer service.