IRIS CRM is a customer relationship management software built specifically for subscription-based businesses, aiming to reduce customer churn. It offers in-depth customer intelligence, including customer profiles, customer segmentation, customer distribution, and predictive analytics to help businesses identify customer trends and needs. It also provides automated onboarding tools, automated emails and automated analysis of billing, revenue and trends. Salesflare, on the other hand, is a sales automation software tailored mainly towards small businesses, providing automated quoting and booking, smart lead scoring, email automation and CRM integration. Salesflare eliminates manual tasks to increase the bottom line, while IRIS CRM provides deeper insights into customer behavior and relationships. Both services provide real-time customer support and reporting, but Salesflare does not offer customer segmentation or predictive analytics like IRIS CRM does. Ultimately, both types of software can help businesses improve customer relations, but IRIS CRM offers more advanced customer insights and automation tools than Salesflare.