Intercom and Salesflare are both customer relationship management (CRM) platforms that allow businesses to manage customer relationships. The main difference between Intercom and Salesflare is the focus. Intercom focuses on customer engagement and support while Salesflare focuses on sales automation.
Intercoms workflow automation helps businesses automate customer messages and responses, segment the customer base and target specific demographics, personalize user experiences, and leverage proactive support. It allows businesses to build custom relationships with customers by engaging in conversations on their behalf.
Salesflare is a CRM solution built for sales teams and helps companies close deals faster by automating customer onboarding and pipeline management. Salesflare automates customer data entry, tracks email communication, syncs customer data from other business apps, identifies customer segments, tracks customer-generated data from prospects, and provides detailed analytics. Salesflare helps sales teams become more efficient and increase their sales conversions through automated workflows and analytics.