Intercom vs Fluent CRM

Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.

In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Intercom and Fluent CRM. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations

Intercom logo


Pricing: Intercom pricing is based on the number of contacts you have. The base plans start at €87/month for up to 500 contacts, and pricing increases with each tier up to €1,499/month for 50,000 contacts. Intercom also offers add-on features including live chat, voice and automated bots, which can also incur additional charges.



Fluent CRM logo

Fluent CRM

Pricing: Fluent CRM offers a variety of pricing plans ranging from completely free to custom enterprise plans. The prices start at $15 per month for the Basic plan and go up to $299/month for the Ultimate plan. They also offer discounted annual plans at up to 25% off and custom enterprise plans based on business needs.

Intercom vs Fluent CRM Highlights

Intercom is a customer relationship platform that helps businesses manage their customer needs, engage customers in conversations, and build relationships with them. It provides powerful tools such as automated conversations, live conversations, surveys, and personalized experiences. Intercom enables businesses to manage customer data, create targeted campaigns, and provide better customer service.

Fluent CRM is a powerful customer relationship management (CRM) solution built for small businesses. It helps businesses manage customer data, automate marketing activities, manage sales processes, and more. Fluent CRM is built for customer relationship management and customer service, providing features such as segmentation, personalization, segmentation tracking, and many more. Unlike Intercom, Fluent CRM doesn't offer features such as automated conversations, live conversations, or surveys. Both platforms have different applications and cater to different business needs.

Intercom vs Fluent CRM Pros

Intercom Pros

  • Pros for Intercom compared to Fluent CRM
  • Easy-to-use platform: Intercoms user-friendly platform provides simple, intuitive navigation and features to allow for efficient customer service workflows
  • Advanced customization: Intercom offers detailed customization and segmentation tools to ensure customer messages are tailor-made to their needs
  • Comprehensive analytics: Access real-time analytics of customer conversations to help measure customer satisfaction
  • Automation capabilities: Automatically segment customers, schedule messages, and generate reports with Intercoms advanced automation capabilities
  • Powerful CRM integration: Intercoms robust integration capabilities enable teams to get the most out of their CRM
  • AI-powered customer support: Leverage the power of AI to provide customers with better, faster, and more personalized support

Fluent CRM Pros

  • Pros of Fluent CRM compared to Intercom:
  • More user control over managing customers, including segmentation of customer data.
  • A better-structured pricing model with a lower cost for basic features.
  • Easier to customize the user dashboard with little or no coding knowledge required.
  • Ability to customize workflows and automate customer communications.
  • Ability to define customized product offerings and promotions.
  • Easier control of customer segmentation and targeting.
  • Advanced segmentation capabilities.
  • Advanced integrations with third-party systems, such as Zapier.
  • Comprehensive customer tracking and analytics.
  • Comprehensive customer feedback management system.

Intercom vs Fluent CRM Cons

Intercom Cons

  • Higher costs than other CRMs
  • Slower implementation times
  • Limited customization options
  • Lacks features such as marketing automation, email templates and automation rules
  • Not as robust in terms of scalability compared to other CRMs
  • Limited integration capabilities to other software and platforms
  • Limited analytics and reporting capabilities

Fluent CRM Cons

  • Limited customization options
  • No native mobile CRM
  • Less automation features
  • No live chat capabilities
  • No ability to create tags for segmentation
  • No ability to create & manage support tickets
  • Not suitable for large businesses
  • Lackluster analytics tools & reporting capabilities
  • No integration with third-party applications
  • No User Settings Panel

Intercom & Fluent CRM Hyperise Integrations

Intercom uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Intercom makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Intercom integration diagram
  • First name
  • Last name
  • Business name
  • Using business Website passed from Intercom, Hyperise is able to enrich business logo and website screenshots.

Intercom Integration Guide

Fluent CRM uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Fluent CRM makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Fluent CRM integration diagram
  • First name
  • Last name
  • Street
  • Street2
  • City

Fluent CRM Integration Guide

Other Intercom & Fluent CRM CRM platform comparisons

Intercom and Fluent CRM Frequently Asked Questions

Question: How do I get help using Intercom?

Answer: To get help using Intercom, please use our Support Center. Here you'll find helpful articles, guides, and tutorials to get the most out of Intercom. You can also contact our dedicated support team anytime to get help.

Question: How do I reset my Intercom password?

Answer: You can reset your password from the Intercom login page. Enter the email address you used to sign up and click "Forgot your password". Follow the instructions to reset your password.

Question: What features does Intercom offer?

Answer: Intercom helps you better understand, engage, and support customers with a comprehensive set of features, including:

Question: •Support Messenger for real-time messaging

Answer: •Conversational bots for automated customer service

Question: •Engagement automations to nurture your relationships

Answer: •In-app messages to catch customer attention in the app

Question: •Customer Profiles to better understand your customers

Answer: •Custom collections and segments to target your customer base

Question: •Data-driven analytics to keep track of engagement

Answer: •Team Browser to manage conversations across teams

Question: •Integrations to complement your existing tools and systems

Question: What is Fluent CRM?

Answer: Fluent CRM is an advanced CRM software designed to help small and medium businesses. It combines powerful workflow automation with range of features to help streamline customer and team communication, helping boost sales, customer service and customer experience.

Question: What features does Fluent CRM offer?

Answer: Fluent CRM offers comprehensive features that help you manage customer relationships and marketing campaigns such as contact & deal management, email & SMS campaigns automation, customer segmentation, customer health scoring, reporting & analytics, customer feedback & surveys, and more.

Question: How do I get started with Fluent CRM?

Answer: To get started with Fluent CRM, you will first need to create an account, then sign in to the dashboard to configure and customize your CRM. Once everything is ready, you can start adding contacts, customers, and set up automated campaigns.

Question: Is Fluent CRM easy to use?

Answer: Yes, Fluent CRM was designed to be simple, flexible and easy to use. It includes a comprehensive set of features and a simple web interface to make sure users can quickly get up and running with the platform.