Intercom is a customer relationship platform that helps businesses manage their customer needs, engage customers in conversations, and build relationships with them. It provides powerful tools such as automated conversations, live conversations, surveys, and personalized experiences. Intercom enables businesses to manage customer data, create targeted campaigns, and provide better customer service.
Fluent CRM is a powerful customer relationship management (CRM) solution built for small businesses. It helps businesses manage customer data, automate marketing activities, manage sales processes, and more. Fluent CRM is built for customer relationship management and customer service, providing features such as segmentation, personalization, segmentation tracking, and many more. Unlike Intercom, Fluent CRM doesn't offer features such as automated conversations, live conversations, or surveys. Both platforms have different applications and cater to different business needs.