Intercom vs Fluent CRM
Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.
In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Intercom and Fluent CRM. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations
Intercom
Pricing: Intercom pricing is based on the number of contacts you have. The base plans start at €87/month for up to 500 contacts, and pricing increases with each tier up to €1,499/month for 50,000 contacts. Intercom also offers add-on features including live chat, voice and automated bots, which can also incur additional charges.Vs
Fluent CRM
Pricing: Fluent CRM offers a variety of pricing plans ranging from completely free to custom enterprise plans. The prices start at $15 per month for the Basic plan and go up to $299/month for the Ultimate plan. They also offer discounted annual plans at up to 25% off and custom enterprise plans based on business needs.
Intercom vs Fluent CRM Highlights
Intercom is a customer relationship platform that helps businesses manage their customer needs, engage customers in conversations, and build relationships with them. It provides powerful tools such as automated conversations, live conversations, surveys, and personalized experiences. Intercom enables businesses to manage customer data, create targeted campaigns, and provide better customer service.
Fluent CRM is a powerful customer relationship management (CRM) solution built for small businesses. It helps businesses manage customer data, automate marketing activities, manage sales processes, and more. Fluent CRM is built for customer relationship management and customer service, providing features such as segmentation, personalization, segmentation tracking, and many more. Unlike Intercom, Fluent CRM doesn't offer features such as automated conversations, live conversations, or surveys. Both platforms have different applications and cater to different business needs.
Intercom vs Fluent CRM Pros
Intercom Pros
- Pros for Intercom compared to Fluent CRM
- Easy-to-use platform: Intercoms user-friendly platform provides simple, intuitive navigation and features to allow for efficient customer service workflows
- Advanced customization: Intercom offers detailed customization and segmentation tools to ensure customer messages are tailor-made to their needs
- Comprehensive analytics: Access real-time analytics of customer conversations to help measure customer satisfaction
- Automation capabilities: Automatically segment customers, schedule messages, and generate reports with Intercoms advanced automation capabilities
- Powerful CRM integration: Intercoms robust integration capabilities enable teams to get the most out of their CRM
- AI-powered customer support: Leverage the power of AI to provide customers with better, faster, and more personalized support
Fluent CRM Pros
- Pros of Fluent CRM compared to Intercom:
- More user control over managing customers, including segmentation of customer data.
- A better-structured pricing model with a lower cost for basic features.
- Easier to customize the user dashboard with little or no coding knowledge required.
- Ability to customize workflows and automate customer communications.
- Ability to define customized product offerings and promotions.
- Easier control of customer segmentation and targeting.
- Advanced segmentation capabilities.
- Advanced integrations with third-party systems, such as Zapier.
- Comprehensive customer tracking and analytics.
- Comprehensive customer feedback management system.
Intercom vs Fluent CRM Cons
Intercom Cons
- Higher costs than other CRMs
- Slower implementation times
- Limited customization options
- Lacks features such as marketing automation, email templates and automation rules
- Not as robust in terms of scalability compared to other CRMs
- Limited integration capabilities to other software and platforms
- Limited analytics and reporting capabilities
Fluent CRM Cons
- Limited customization options
- No native mobile CRM
- Less automation features
- No live chat capabilities
- No ability to create tags for segmentation
- No ability to create & manage support tickets
- Not suitable for large businesses
- Lackluster analytics tools & reporting capabilities
- No integration with third-party applications
- No User Settings Panel
Intercom & Fluent CRM Hyperise Integrations
Intercom uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Intercom makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Intercom, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
- Business name
- Using business Website passed from Intercom, Hyperise is able to enrich business logo and website screenshots.
Intercom Integration Guide
Fluent CRM uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Fluent CRM makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Fluent CRM, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
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Fluent CRM Integration Guide
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