Zoho CRM vs Intercom
Hyperise integrates with 100's of sales and marketing tools, many of which are in the CRM category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.
In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of Zoho CRM and Intercom. We'll also delve into the details of which offers the best personalization options within CRM, with there respective Hyperise integrations
Zoho CRM
Pricing: Zoho CRM offers five different plans for their customers. Free Plan: This free plan allows for 2 users, no email support, and a maximum of 3,000 records. Standard Plan: The Standard plan is best for new businesses and offers 10 users, email and telephone support, and unlimited records for $30 per month.
Vs
Zoho CRM vs Intercom Highlights
Zoho CRM and Intercom are popular CRM (customer relationship management) software options. Both platforms are designed to help businesses manage their customer relationships, but they offer different features and capabilities. Zoho CRM is more comprehensive and is capable of managing all areas of customer relations, from lead generation and sales to customer service and support. Intercom, on the other hand, offers fewer features and is mostly focused on customer engagement and live messaging. Zoho CRM is better for companies that want a comprehensive CRM with all the bells and whistles, while Intercom is better for businesses that need to focus on one-on-one customer interactions.
Zoho CRM vs Intercom Pros
Zoho CRM Pros
- Easier to use and more intuitive: Zoho offers a more user-friendly and quicker to learn interface, making it easier to get users up and running quickly with fewer mistakes.
- Better customer segmentation and personalization: Zoho allows users to go beyond simple demographic analysis and target customers more accurately when creating campaigns and databases.
- Greater scalability and customization: Zoho can quickly adjust to the changing needs and goals of your business, as well as promote customized integrations with third-party products.
- More comprehensive reports and analytics: Zoho comes with powerful yet straightforward reports and analytics, providing useful information about your customers and their behavior.
- Cost-effective: Zoho is one of the more affordable CRM solutions on the market, which makes it a great option for small to medium-sized businesses.
- Enhanced security: All data is encrypted and stored securely in the cloud, so you can have peace of mind about the safety of your information.
Intercom Pros
- Pros of Intercom Compared to Zoho CRM:
- Simple and intuitive user interface
- Robust feature set, including live chat, bots, surveys and more
- Automation capabilities that allow businesses to monitor and respond to customer queries quickly
- Visibility into customer behavior and support data
- Integrations with numerous third-party services
- Integration with customer conversations and data collected from other sources
- Affordable pricing plans
- Highly responsive customer support
Zoho CRM vs Intercom Cons
Zoho CRM Cons
- Zoho CRM lacks the broad range of user automation features offered by Intercom.
- Zoho CRM may not integrate as easily with other applications as Intercom does.
- Zoho CRM lacks in-app customer service features provided by Intercom.
- Cost Intercom is a pricier solution than Zoho CRM.
- User Interface While Zoho CRM offers an easy to use interface, Intercom has an advanced interface that may feel more modern.
- Zoho CRM can be more difficult to customize than Intercom.
Intercom Cons
- Intercom can be costly for larger businesses as the cost scales with number of users.
- Intercom does not have many tracking capabilities such as pipelines, detailed contact records, and follow-up tasks.
- Intercom does not have strong reporting capabilities.
- Intercom does not offer any integration with ecommerce platforms.
- Intercom does not integrate with any other external tools such as MailChimp, Quickbooks, or Salesforce.
- Intercom's customer service is limited and doesn't provide live support.
- Intercom lacks some key features found in other customer relationship management systems such as lead scoring and automated workflows.
Zoho CRM & Intercom Hyperise Integrations
Zoho CRM uses the Image embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Zoho CRM makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Zoho CRM, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
- Using business Website passed from Zoho CRM, Hyperise is able to enrich business logo and website screenshots.
- Business name
- Category
- Street
- City
- State
- Country
- Zip
Zoho CRM Integration Guide
Intercom uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.
Intercom makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.
- Using business Email passed from Intercom, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
- Business name
- Using business Website passed from Intercom, Hyperise is able to enrich business logo and website screenshots.
Intercom Integration Guide
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
vs 
