SalesLoft vs Intercom


Hyperise integrates with 100's of sales and marketing tools, many of which are in the Email Marketing category. With so many to choose from it's sometimes hard to know which is best, but don't worry, we've got your covered.


In this comparison guide we're going to look at the Highlights, Pros, Cons and Pricing of SalesLoft and Intercom. We'll also delve into the details of which offers the best personalization options within Email Marketing, with there respective Hyperise integrations

SalesLoft logo

SalesLoft

Pricing: Salesloft, a sales engagement platform, has different pricing plans for its users. The plans are: 1. Standard Plan: Starts at $75 per user per month, billed annually. Includes basic features like calling, emailing, and calendaring. 2. Professional Plan: Starts at $125 per user per month, billed annually. Includes advanced features like AI-powered recommendations, social selling, and analytics. 3. Enterprise Plan: Custom pricing.

SalesLoft

Vs

Intercom logo

Intercom

Pricing: Intercom offers different pricing plans depending on the needs and size of the business. Here's a summary of their pricing plans: 1. "Start" plan: This plan costs $39 per month if paid annually or $49 per month if paid monthly. It includes basic features such as email support, in-app messages, and a team inbox. 2. "Grow" plan: This plan costs $99 per month if paid annually or $119 per month if paid monthly.

Intercom

SalesLoft vs Intercom Highlights

SalesLoft and Intercom are two different software platforms that cater to different business needs.

SalesLoft is a sales engagement platform that helps businesses engage with their customers and manage their sales processes more efficiently. It offers features such as account and lead prioritization, email tracking, dialer, and sales analytics. SalesLoft is ideal for sales teams who want to streamline their sales processes and improve their sales efficiency.

On the other hand, Intercom is a customer messaging platform that enables businesses to communicate with their customers through various channels such as email, chat, and mobile. It offers features such as customer segmentation, automated messaging, and customer engagement metrics. Intercom is suitable for businesses that focus on providing a personalized customer experience and building long-term relationships with customers.

In summary, while both SalesLoft and Intercom are valuable software platforms, SalesLoft is more geared towards sales teams while Intercom caters more to customer engagement and retention.

SalesLoft vs Intercom Pros

SalesLoft Pros

  • Salesloft is specifically designed for sales teams and provides powerful features for prospecting, outreach, and engagement.
  • Salesloft offers advanced analytics and reporting capabilities to help sales teams identify what's working and make data-driven decisions.
  • Salesloft provides integrations with several CRMs, including Salesforce, and offers a robust API for even deeper customization.
  • Salesloft offers personalized coaching and training to help sales teams improve their skills and effectiveness.
  • Salesloft provides a dedicated customer success team to ensure that customers are able to get the most out of the platform.
  • Compared to Intercom:
  • Intercom is a more general-purpose customer messaging platform that is designed to support marketing, sales, and support use cases.
  • Intercom provides a wide range of features for engaging with customers across channels, including chat, email, and social media.
  • Intercom offers powerful integrations with several CRMs, marketing automation platforms, and other tools to help businesses manage customer data and automate workflows.
  • Intercom provides a rich set of analytics and reporting capabilities to help businesses understand customer behavior and make data-driven decisions.
  • Intercom provides a number of pre-built automation workflows and templates to help businesses get started quickly.

Intercom Pros

  • Sure, here are some pros for Intercom compared to Salesloft:
  • All-in-one platform: Intercom is an all-in-one platform that offers live chat, product tours, conversational bots, and customer messaging tools. On the other hand, Salesloft mainly focuses on sales engagement and email communication.
  • Easy to use: Intercom is easy to use and requires very little technical expertise or training. Salesloft can be more complex and may require additional training to use effectively.
  • Strong customer support: Intercom's customer support is well-known for being quick, helpful, and knowledgeable. Salesloft's customer support can be hit or miss and lacks the same level of reputation and reviews as Intercom.
  • Customizable chatbots: Intercom allows you to create and customize chatbots to suit your unique business needs. Salesloft doesn't offer customizable chatbots as part of its services.
  • Integrations: Intercom offers a variety of integrations with other platforms such as Slack, Hubspot, and Salesforce. Salesloft has fewer integrations available.
  • Analytics: Intercom offers advanced analytics that allow businesses to track website visitors, user behavior, and customer conversations. Salesloft has a limited analytics offering.
  • Overall, Intercom provides a more comprehensive and user-friendly platform that offers more features and stronger customer support compared to Salesloft.

SalesLoft vs Intercom Cons

SalesLoft Cons

  • SalesLoft does not offer a live chat feature, unlike Intercom.
  • The user interface of SalesLoft might be less intuitive than Intercom's.
  • The pricing of SalesLoft is generally higher compared to Intercom's.
  • SalesLoft does not have a native product analytics feature, which Intercom offers.
  • Intercom has more messaging channels available, including email, in-app messages, and push notifications, whereas Salesloft focuses primarily on email.
  • Intercom has a wider range of integrations available compared to SalesLoft.

Intercom Cons

  • Intercom does not offer automated dialing or direct integration with Salesforce.
  • Limited advanced calling features (such as silence detection & whisper prompts) compared to SalesLoft's powerful feature set.
  • Intercom is more expensive than SalesLoft.
  • Intercom doesn't offer A/B testing or custom messages.
  • Lack of integration with third-party apps and services.
  • Intercom doesn't offer sales gamification options like SalesLoft does.
  • Intercom doesn't offer call tracking data and analytics.

SalesLoft & Intercom Hyperise Integrations

SalesLoft uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

SalesLoft makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

SalesLoft integration diagram
  • First name
  • Last name
  • Business name
  • Category
  • City

SalesLoft Integration Guide

Intercom uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Intercom makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

Intercom integration diagram
  • First name
  • Last name
  • Business name
  • Using business Website passed from Intercom, Hyperise is able to enrich business logo and website screenshots.

Intercom Integration Guide

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SalesLoft and Intercom Frequently Asked Questions

Question: What is SalesLoft?


Answer: SalesLoft is a sales engagement platform that helps sales teams automate and personalize their sales outreach at scale.


Question: What are the key features of SalesLoft?


Answer: SalesLoft offers a variety of features including email sequencing, dialer, meeting scheduling, analytics and reporting, and CRM integration.


Question: How does SalesLoft help sales teams?


Answer: SalesLoft helps sales teams improve efficiency by automating mundane tasks and allowing reps to focus on selling. It also helps teams personalize their outreach and engage with prospects more effectively.


Question: How much does SalesLoft cost?


Answer: SalesLoft offers a variety of pricing plans starting at $75 per user per month for basic features like email sequencing and reporting. More advanced plans with additional features can cost up to $200 per user per month.


Question: Does SalesLoft integrate with other platforms?


Answer: Yes, SalesLoft integrates with a variety of other platforms including Salesforce, Microsoft Dynamics, LinkedIn Sales Navigator, and a variety of other CRMs and marketing automation tools.


Question: How does SalesLoft ensure data security?


Answer: SalesLoft implements a variety of security measures including data encryption, regular security audits, role-based access control, and ongoing employee training on security best practices.


Question: Is SalesLoft easy to use?


Answer: Yes, SalesLoft is known for its user-friendly interface and easy-to-use features. It also offers extensive documentation and training resources to ensure users can quickly get up to speed.


Question: What is an intercom system?


Answer: An intercom system is a communication system that allows people to communicate with each other within a building or across multiple buildings.


Question: How does an intercom system work?


Answer: Most intercom systems have a central unit that connects to multiple intercom stations throughout a building. Users can communicate with each other by pressing a button on the intercom station and talking into a microphone.


Question: What are the benefits of using an intercom system?


Answer: Intercom systems provide many benefits, such as improved communication, increased security, and convenience. They can also be used to make announcements, alert people to emergencies, and control access to buildings.


Question: What types of intercom systems are available?


Answer: There are several types of intercom systems available, including wired intercom systems, wireless intercom systems, and video intercom systems. The type of system you choose will depend on your specific needs and budget.


Question: Can intercom systems be integrated with other systems?


Answer: Yes, many intercom systems can be integrated with other systems, such as security systems, access control systems, and fire alarm systems.


Question: Can intercom systems be used in outdoor settings?


Answer: Yes, there are intercom systems designed specifically for outdoor use. These systems are typically weather-resistant and have long-range capabilities.


Question: How much does an intercom system cost?


Answer: The cost of an intercom system will depend on the type and complexity of the system, as well as the size of the building or area it will be used in. Prices can range from a few hundred dollars for a basic system to several thousand dollars for a large, complex system.