Zoho CRM and Salesforce are two of the most popular CRM solutions available today. Both offer a wide range of features to help small and mid-sized businesses manage their customer relationships, but there are some key differences between the two products.
Firstly, Zoho CRM is much more affordable than Salesforce as it has a wide range of flexible pricing plans, including free plans for up to 10 users. It also has a very intuitive interface which makes it easier to use, and there is an app available for mobile devices.
Salesforce is the more comprehensive CRM with more features and customization options. However, it can be quite expensive and is not always easy to configure. Salesforce is also more focused on large business use and comes with advanced features like predictive analytics, which isnt available on Zoho CRM.
Ultimately, both Zoho CRM and Salesforce offer a great set of tools, but the main difference is in terms of cost, usability and features. Zoho CRM might be a better option for small and mid-sized businesses, while Salesforce may be better for larger businesses needing more advanced features.