Streak vs Drift

Streak vs Drift Highlights

Streak vs Drift Pros

Streak Pros

• Here are the pros of Streak compared to Drift as a CRM platform:
• Streak is integrated with Gmail, providing a seamless user experience for Gmail users.
• Streak offers pipeline management beyond sales, including project management and hiring.
• Streak offers a free plan with limited features that can be used indefinitely, making it an affordable option for small businesses or individuals.
• Streak's reporting and analytics features are more detailed and customizable than Drift's, allowing for deeper analysis and insights.
• Streak has several collaboration features like shared pipelines and team activity feeds, which make it a better fit for team-based workflows.
• Streak allows you to send automated emails to streamline your workflow, saving you time and effort.

Drift Pros

• Drift has native integrations with multiple communication channels like website chat, email, and social media.
• Drift offers advanced lead qualification tools such as chatbots and conversational forms.
• Drift offers a robust analytics and reporting dashboard to track performance metrics and improve lead generation and customer support.
• Drift has a mobile app that allows users to manage their conversations and leads on the go.
• Drift's focus on real-time conversations and engagement helps to increase customer satisfaction and conversion rates.
• Drift offers a free plan with basic features, allowing businesses to try the platform before committing to a paid plan.

Streak vs Drift Cons

Streak Cons

• Limited functionalities compared to Drift: Streak is primarily a CRM platform whereas Drift offers much broader functionality including live chat, automated email campaigns, and marketing automation.
• Limited integration options: Streak does not offer as many integration options compared to Drift. For instance, it has limited integration options for project management tools like Trello.
• Lack of customizability: Streak's interface is not very customizable compared to Drift, which allows for more extensive branding.
• Limited language support: Streak only supports English, whereas Drift provides multilingual support.
• No mobile app for Android platform: Streak currently only has an iOS app, whereas Drift has apps for both iOS and Android platforms.
• Limited customer support options: Streak has limited customer support options compared to Drift, offering only email support and a knowledge base. Drift provides email support, online chat, and phone support.

Drift Cons

• Limited customization options for user interface and workflow in Drift
• Drift may be too complex and feature-rich for small businesses
• Higher pricing plans in Drift compared to Streak
• Drift lacks some key features such as email tracking and integration with Google Sheets
• Drift may require more training and support to fully utilize compared to Streak
• Drift's reporting and analytics may not be as robust or user-friendly as Streak's.

Streak & Drift Hyperise Integrations

Streak uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Streak makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• Using business Email passed from Streak, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
• First name
• Last name
• Phone
• Business address
• Job title
• Custom text 1

Drift uses the HTML code embed method to integrate with Hyperise, giving a simple way to add personalized images to your messages.

Drift makes the following data points available to Hyperise, to enable personalization in images used in outreach and linked out to your personalized website landing pages.

• Using business Email passed from Drift, Hyperise is able to enrich business logo and website screenshots. In some cases, with a business Email we're also able to enrich profile images, subject to the business email having a publicly available profile.
• First name
• Last name
• Business name
• User profile url

Other Streak & Drift CRM platform comparisons

Streak and Drift Frequently Asked Questions

Question: What is Streak CRM?

Answer: Streak CRM is a customer relationship management tool that integrates with Gmail. It allows you to manage your sales pipeline, track deals, and collaborate with your team.

Question: How much does Streak CRM cost?

Answer: Streak CRM offers a free plan as well as paid plans starting at $49 per user per month.

Question: Does Streak CRM have a mobile app?

Answer: Yes, Streak CRM has a mobile app for iOS and Android devices.

Question: Can Streak CRM integrate with other tools?

Answer: Yes, Streak CRM integrates with many popular tools such as Google Drive, Slack, Trello, and Zapier.

Question: Is Streak CRM easy to use?

Answer: Yes, Streak CRM is designed to be user-friendly and intuitive, making it easy for sales teams to quickly get started and start seeing results.

Question: Is Streak CRM secure?

Answer: Yes, Streak CRM takes security seriously and uses industry-standard measures to protect customer data. They also offer two-factor authentication and data encryption.

Question: Can users customize their Streak CRM dashboard?

Answer: Yes, users can customize their Streak CRM dashboard to show the data that is most important to them, such as deals, contacts, and tasks.

Question: What types of businesses can benefit from using Drift?

Answer: Drift is designed for businesses of all sizes and industries that want to enhance their customer communication and lead generation.

Question: What are the main features of Drift?

Answer: Drift's primary features include live chat, chatbots, email sequencing, calendar integration, and lead routing.

Question: How easy is it to set up Drift?

Answer: Setting up Drift is relatively easy, and it doesn't require any technical expertise. The platform's intuitive interface allows users to create and customize chatbots, routing rules, and other features with ease.

Question: How much does Drift cost?

Answer: Drift offers different pricing plans, including a free plan for users who want to try the platform. Paid plans start at $400 per month.

Question: Does Drift integrate with other applications?

Answer: Yes, Drift integrates with various applications, including Salesforce, HubSpot, Marketo, and Zapier, among others.

Question: Is Drift's live chat available 24/7?

Answer: Yes, Drift's live chat is available 24/7, and users can customize their chatbots to provide round-the-clock assistance to their customers.

Question: Does Drift provide any customer support?

Answer: Yes, Drift offers customer support via email and live chat. The platform also provides a knowledge base and training resources to help users get the most out of the platform.

Question: What is Drift?

Answer: Drift is the world’s largest conversation platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue, faster. Drift helps businesses scale their teams with artificial intelligence-powered chatbots on a single unified customer engagement solution where people can have fun conversations about anything at any time without feeling pressured into buying something they don’t need or want.

Question: How do I measure the effectiveness of conversational marketing?

Answer: It’s no wonder your conversations are a marketing channel! You can measure them just like any other, and Drift makes it easy to see the success you’ve had. You’ll be able to track how many leads have been captured or qualified with conversation only (and thus not including those that were successfully contacted but did not speak). See how bookings compare as well as meetings scheduled vs booked out in order of importance for what needs scheduling first - even if they’re all important on their own merit. And finally, we make sure there is an indicator of revenue generated by these interactions so you know whether this has made business sense yet.

Question: What types of people are having conversations with businesses?

Answer: With the amount of data analyzed from over 50,000 businesses using Drift for conversational marketing, we found that executives are often the ones who choose to connect with business via a real-time messaging solution. In terms of seniority, 41% were at least executive level and 7.1% were CEOs making up an impressive percentage.

Question: Can I use conversational marketing & chatbots for customer support?

Answer: Conversational marketing can make customer support more fun. Through techniques such as reducing the friction of customer experiences, finding relevant documentation to self-help and improving all around experience for customers conversational marketing creates a successful company culture that is enjoyable for everyone involved.

Question: How do I scale conversational marketing?

Answer: Chatbots are more than just efficient! They actually make your life easier. Imagine being able to respond 24/7, even when you’re sleeping? With Chatbots asking the same questions that would normally only be asked by a human sales rep (like qualifying who’s qualified), they can figure out which person is most knowledgeable of what product or service and then connect them with someone in charge of selling it. In fact, chat bots now manage over 50% of all conversations we have at Drift - talk about efficiency!