Salesloft and Outreach are sales acceleration tools and sales engagement platforms. They're intended to help salespeople automate and streamline the procedure of contacting prospects in order to speed up the sales cycle by allowing them to use both email and voice calls for outreach cadences, create new account profiles, track contact activity, make voice calls, and more. Features Sales, account, and customer success teams can use both products to automate outreach. However, each product offers a number of unique features. Salesloft is a communications management system that's most often utilized by SDR/BDR sales staff to build and execute communication cadences as well as track outreach activities. Customers of Salesloft appreciate the ability to establish multi-step cadences and the CRM integrations it provides, particularly integration with Salesforce. Outreach also enables customer success teams to access contact history information for customers. Outreach offers a variety of task management capabilities, including reminders and the ability to categorize activities by importance level. Limitations Here are a few gotchas to keep in mind before investing in either platform. Salesloft customers can sometimes have technical difficulties with the platform, particularly around cadences. Certain steps in cadences may be missed, and contacts on the "do not contact" list are still contacted from time to time, according to Salesloft. Cadence pauses are also not permitted. Customers of Outreach praise its user interface, which is said to be simpler to use than Salesloft's UI. The amount of information that gets injected into prospective profiles may become overwhelming, according to users. Users also observed that Outreach's settings are bewildering and tough to comprehend what's going on under the hood. Pricing Both platforms have a subscription basis and various levels of packages. Salesloft, for example, offers plans centered on pipeline development, opportunity management, post-sales customer experience, and enterprise organizations. Both companies refuse to publish pricing information on their own websites but will supply a quotation upon request. Which Is Right For You? Salesloft is ideal for sales development teams that need to reach out to a large number of people. It's great for prospecting, but it's not the greatest tool for one-off prospect or customer conversations. Salesloft is best suited to SDRs or BDRs that send out more than 100 emails each day or make more Outreach is also beneficial for sales teams attempting to contact a large number of prospects. Customer success departments can also profit from Outreach's record of past customer interactions and outreach activities reporting. This may be the ideal solution for organizations searching for an easy-to-use sales engagement platform with more task management capabilities than other solutions.